AQUA SUPS TERMS & CONDITIONS RENTAL AGREEMENT
Stand Up Paddle Board, Kayak & Mountain Bike Rental Assumption of Risk, Waiver & Release Agreement
In the contract below ‘I’ refers (the hirer): ‘AQUA SUPS’ refers (the company)
Assumption of Risk: I understand and accept that renting equipment from AQUA SUPS and participating in the water activities exposes me to many hazards and entails potential unavoidable risk such as death, personal injury (including but not limited to severe spinal or head injury) and loss of or damage to property. I also understand I should be in good physical health to participate in any activity or use when renting equipment. I choose to participate in any Activity with AQUA SUPS in spite of these risks and hereby assume all risk of injury or loss of life to myself and loss of or damage to property arising out of renting any equipment and participating in activities with AQUA SUPS. I understand the inherent risk involved in using this equipment and accept full responsibility for any and all such damage or injury which may result.
Waiver & Release: In consideration of AQUA SUPS renting me this Stand up Paddle Board, Kayak, Mountain Bike, I specifically release and forever discharge AQUA SUPS and its officers, agents, and employees from any and all liability or claims for injury, illness, death or loss of or damage to property which I may suffer while renting this equipment and participating in organized activities. This discharge specifically includes, but is not limited to, liability or claims for injury, illness, death or damaged caused by the negligence of AQUA SUPS or its officer agents, or employees. It is my intent by the Waiver and Release Agreement to release AQUA SUPS and hold harmless from all liability for any such property loss or damage, personal injury or loss of life, whether caused by negligence of AQUA SUPS or whether based upon breach of contract, breach of warranty, or any other legal theory.
By purchasing a rental period from AQUA SUPS I am fully agreeing to this contract, I fully recognize that if injury, illness, death or damage occurs to me while I am engaged in renting this equipment or participating in activities, I will have no right to make a claim or file a lawsuit against AQUA SUPS, its officers, agents or employees, even if they or any of them negligently cause my injury, illness, death or damage.
By purchasing a rental from AQUA SUPS, I am claiming full responsibility of the equipment and the safety of any other persons which may use the equipment during the rental period, this includes and is not limited to, family members both adults & children, Friends & any other persons which use the equipment during your rental period.
I REALIZE THE IMPORTANCE OF WEARING A LEASH WHEN PADDLEBOARDING AND I HEREBY COMMIT TO WEARING A LEASH AT ALL TIMES WHILE USING AN AQUA SUPS STAND-UP PADDLE BOARD. WHEN RENTING A MOUNTAIN BIKE I REALISE THE IMPORTANCE OF WEARING A HELMET SUPPLIED WHEN RENTING FROM AQUA SUPS AND AGREE TO WEAR IT AT ALL TIMES WHEN CYCLING.
I understand that this activity may result in severe injury, including but not limited to spinal or head injury. I understand that this activity may result in hazards posed by other water users and sea conditions. I understand how to operate the rental of a Standup Paddle Board, kayak, Mountain bike. AQUA SUPS & staff has answered any questions that I have.
I HAVE CAREFULLY READ THIS AGREEMENT AND UNDERSTAND ITS CONTENT. I AM AWARE THIS IS AN ASSUMPTION OF RISK, WAIVER AND RELEASE OF LIABILITY AND I SIGN IT VOLUNTARILY. I ALSO UNDERSTAND THAT I SHOULD NOT AND MAY NOT PARTICIPATE IN THIS ACTIVITY IF I AM PHYSICALLY IMPAIRED OR UNDER THE INFLUENCE OF ALCOHOL OR DRUGS.
In the event of a cancellation, AQUA SUPS refunds:
100% with over 3 weeks’ notice.
No refund within 2 weeks.
Please note: in the event of a cancellation that is requested by a customer, and not the fault of the business, refunds will be minus any transaction fees incurred.
Failure to return the equipment at the time agreed when booking may incur a penalty.
AQUA SUPS reserve the right to waive this fee.
AQUA SUPS is required to hold a security/damage deposit of €100.00 in CASH which is collected & held when delivery is made and when the equipment is returned in the same working order it was recieved then the security/damage deposit will be released.
I accept that I am responsible for the replacement value of the equipment if lost or the cost of repair if damaged. Costs of a paddle Board if punctured is €350, Bag €50, Paddle €75, Pump €45, pump tube €20.
For a lost/stolen Mountain bike replacement the cost is €500.
If the damage of the equipment is greater than the security/damage deposit held, I agree to pay AQUA SUPS the remaining value of damage outstanding to cover the costs of damage/replacement i have caused.
I understand that I have sole responsibility during my hire period and that personal sports insurance cover is my responsibility, and not offered to me by AQUA SUPS as part of my hire.
ΟΡΟΙ & ΠΡΟΥΠΟΘΕΣΕΙΣ ΤΗΣ ΣΥΜΦΩΝΙΑΣ ΕΝΟΙΚΙΑΣΗΣ ΤΗΣ AQUA SUPS
Συμφωνια αναληψης κινδυνων, απαλλαγής & αποδέσμευσης Ενοικιασης Stand Up Paddle Board, Kayak, Mountain bike.
Στην παρακάτω σύμβαση το «Εγω» αναφέρεται (ο μισθωτής): «AQUA SUPS» αναφέρεται (η εταιρεία)
Αναληψη Κινδύνου: Κατανοώ και αποδέχομαι ότι η ενοικίαση αυτού του Stand Up Paddle Board, Kayak, Mountain Bike και η συμμετοχή μου στις θαλασσιες δραστηριότητες με εκθέτει σε πολλούς κινδύνους και ενέχει πιθανο αναπόφευκτο κίνδυνο, όπως θάνατο, σωματικό τραυματισμό (συμπεριλαμβανομένου αλλά όχι αποκλειστικα σε σοβαρό τραυματισμό στη σπονδυλική στήλη ή στο κεφάλι) και απώλεια ή ζημιά περιουσίας. Καταλαβαίνω επίσης ότι πρέπει να είμαι σε καλή φυσική κατασταση για να συμμετάσχω στο Stand Up Paddle Boarding, Kayaking, Mountain Biking. Επιλέγω να συμμετάσχω στο Stand Up Paddle Boarding, Kayaking, Mountain biking, παρολους τους κινδύνους και αναλαμβάνω όλο το ρισκο τραυματισμού ή απώλειας ζωής μου και απώλεια ή ζημιά σε περιουσία που προκύπτει από την ενοικίαση αυτού του Stand Up Paddle Board, Kayak, Mountain Bike, και συμμετοχης μου στο Stand up Paddle Boarding, Kayaking, Mountain Biking, με την AQUA SUPS. Κατανοώ τον εγγενή κίνδυνο που ενέχει η χρήση αυτού του εξοπλισμού και αποδέχομαι την πλήρη ευθύνη για οποιαδήποτε ζημια ή τραυματισμό μπορεί να προκύψει.
Απαλλαγή και αποδεσμευση: Οσον αφορα την AQUA SUPS που μου ενοικιάζει αυτό το Stand Up Paddle Board, Kayak, Moiuntain bike, απελευθερώνω συγκεκριμενα και απαλλάσσω δια παντος την AQUA SUPS και τους ιδιοκτητες, τους πράκτορες και τους υπαλλήλους της από οποιαδηποτε ευθύνη ή αξίωση για τραυματισμό, ασθένεια, θάνατο, απώλεια ή ζημιά σε περιουσία που ενδέχεται να υποφέρω κατά την ενοικίαση αυτού του Stand Up Paddle Board, Kayak, Mountain Bike, και της συμμετοχης μου στο Stand up Paddle Boarding, Kayaking, Mountain Biking. Αυτή η απαλλαγή περιλαμβάνει συγκεκριμένα, αλλά δεν περιορίζεται σε, ευθύνη ή αξιώσεις για τραυματισμό, ασθένεια, θάνατο ή ζημιά που προκλήθηκε από αμέλεια της AQUA SUPS ή των ιδιοκτητων, των πρακτορων ή των υπαλλήλων της. Πρόθεσή μου με τη Συμφωνία Απαλλαγής και Αποδέσμευσης είναι να αποδεσμεύσω την AQUA SUPS και να την απαλλαξω από κάθε ευθύνη για οποιαδήποτε τέτοια απώλεια ή ζημία περιουσίας, σωματικό τραυματισμό ή απώλεια ζωής, είτε αυτή προκληθηκε από αμέλεια της AQUA SUPS, είτε απο παραβίαση της σύμβασης, παραβίαση της εγγύησης ή οποιαδήποτε άλλης νομικής θεωρίας.
Νοικιαζοντας από την AQUA SUPS για μια συγεκριμενη χρονικη περιοδο συμφωνώ απόλυτα με αυτό το συμβόλαιο, αναγνωρίζω πλήρως ότι αν προκύψει τραυματισμός, ασθένεια, θάνατος ή ζημιά κατά τη διαρκεια ενοικίασης αυτού του Stand Up Paddle Board, Kayak, Mountain Bike, ή συμμετοχης στο Stand Up Paddle Boarding, Kayaking, Mountain Biking, δεν θα έχω κανένα δικαίωμα να υποβάλω αξίωση ή να ασκήσω αγωγή εναντίον της AQUA SUPS, των ιδιοκτητων της, των πρακτορων ή των υπαλλήλων της, ακόμα και αν αυτοί ή κάποιοι από αυτούς προκαλεσουν από αμελια τον τραυματισμό, ασθένεια, θάνατο ή ζημιά μου.
Νοικιαζοντας από την AQUA SUPS, αποδεχομαι πλήρη ευθύνη του εξοπλισμού και της ασφάλειας οποιουδήποτε άλλου προσώπου το οποιο μπορεί να χρησιμοποιήσει τη σανιδα κατά τη διάρκεια της περιόδου ενοικίασης, αυτό περιλαμβάνει και δεν περιορίζεται, σε μέλη της οικογένειας τόσο ενήλικες οσο και παιδιά, φίλους & οποιαδήποτε άλλα άτομα που μπορει να χρησιμοποιησουν τον εξοπλισμό κατά την περίοδο ενοικίασής.
ΚΑΤΑΝΟΩ ΤΗ ΣΠΟΥΔΑΙΟΤΗΤΑ ΤΟΥ ΝΑ ΦΟΡΑΩ ΤΟ ΛΟΥΡΙ (LEASH ) ΚΑΙ ΔΕΣΜΕΥΟΜΑΙ ΝΑ ΦΟΡΑΩ ΛΟΥΡΙ (LEASH ) ΚΑΘΟΛΗ ΤΗ ΔΙΑΡΚΕΙΑ ΠΟΥ ΘΑ ΧΡΗΣΙΜΟΠΟΙΩ ΕΝΑ AQUA SUPS STAND UP PADDLE BOARD.
ΟΤΑΝ ΕΝΟΙΚΙΑΖΕΤΑΙ ΠΟΔΗΛΑΤΟ ΒΟΥΝΟ, Πραγματοποιώ ΠΟΛΥ ΣΗΜΑΝΤΙΚΗ ΦΟΡΕΙΣ ΚΡΑΝΟΥ ΠΟΥ ΠΑΡΕΧΕΤΑΙ ΟΤΑΝ ΕΝΟΙΚΙΑΖΕΤΑΙ
ΑΠΟ AQUA SUPS ΚΑΙ ΣΥΜΦΩΝΟΥΝ ΝΑ ΦΟΡΕΤΑΙ ΟΛΕΣ ΤΙΣ ΧΡΟΝΕΣ ΠΟΥ ΚΥΚΛΩΖΟΝΤΑΙ.
Κατανοώ ότι αυτή η δραστηριότητα μπορεί να οδηγήσει σε σοβαρό τραυματισμό, συμπεριλαμβανομένου αλλά χωρίς περιορισμό, σε τραυματισμό στη σπονδυλική στήλη ή στο κεφάλι. Κατανοώ ότι αυτή η δραστηριότητα μπορεί να οδηγήσει σε κινδύνους που μπορει να προκληθουν απο άλλους χρήστες στο νερο και από θαλάσσιες συνθήκες. Καταλαβαίνω πώς να χειριστώ την ενοικίαση Stand Up Paddle Board, Kayak, Mountain Bike. Η AQUA SUPS & το προσωπικό της απάντησε σε ολες τις ερωτήσεις μου.
ΕΧΩ ΔΙΑΒΑΣΕΙ ΠΡΟΣΕΚΤΙΚΑ ΑΥΤΗ ΤΗ ΣΥΜΦΩΝΙΑ ΚΑΙ ΚΑΤΑΝΟΩ ΤΟ ΠΕΡΙΕΧΟΜΕΝΟ ΤΗΣ. ΓΝΩΡΙΖΩ ΟΤΙ ΕΙΝΑΙ ΑΠΟΔΕΣΜΕΥΣΗ ΑΠΟ ΥΠΟΚΕΙΜΕΝΟΥΣ ΚΙΝΔΥΝΟΥΣ, ΑΠΟΚΛΕΙΣΜΟΥ ΚΑΙ ΑΠΟΔΕΣΜΕΥΣΗΣ ΕΥΘΥΝΗΣ ΚΑΙ ΤΗΝ ΥΠΟΓΡΑΦΩ ΥΠΕΥΘΥΝΑ. ΚΑΤΑΝΟΩ ΕΠΙΣΗΣ ΟΤΙ ΔΕΝ ΠΡΕΠΕΙ ΝΑ ΣΥΜΜΕΤΕΧΩ ΣΤΗΝ ΠΑΡΟΥΣΑ ΔΡΑΣΤΗΡΙΟΤΗΤΑ ΕΑΝ Η ΦΥΣΙΚΗ ΜΟΥ ΚΑΤΑΣΤΑΣΗ ΕΙΝΑΙ ΑΝΕΠΑΡΚΗΣ Ή ΕΙΜΑΙ ΚΑΤΩ ΑΠΟ ΤΗΝ ΕΠΙΔΡΑΣΗ ΤΟΥ ΑΛΚΟΟΛ ή ΦΑΡΜΑΚΩΝ.
Σε περίπτωση ακύρωσης, το AQUA SUPS επιστρέφει το χρηματικο ποσο:
100% με ειδοποίηση άνω των 3 εβδομάδων.
Καμια επιστροφη χρηματων για ακυρωση εντός 2 εβδομάδων.
Παρακαλώ σημειώστε: σε περίπτωση ακύρωσης που ζητείται από έναν πελάτη και όχι λογω σφάλματος της επιχείρησης, οι επιστροφές χρημάτων θα είναι μείον τυχόν χρεώσεις συναλλαγής που προκύπτουν.
Εάν ο εξοπλισμος δεν επιστραφει στη συμφωνημενη χρονικη στιγμη τη στιγμή κατά την κράτηση, θα υπαρξει 10 € ανά ώρα χρεωση ή μέρος αυτού. Η AQUA SUPS διατηρεί το δικαίωμα να παραιτηθεί αυτής της χρεωσης.
Απαιτειται από την AQUA SUPS η παρακρατηση εγγύησης ζημιών για το ποσο των100,00 € σε ΜΕΤΡΗΤΑ, η οποία παραλαμβάνεται και παρακρατείται κατά την παράδοση και όταν ο εξοπλισμός επιστραφει στην ιδια κατασταση που παραλήφθηκε τότε η εγγύηση ζημιας θα επιστραφει.
Αποδέχομαι την ευθυνη αντικατάστασης της αξιας του εξοπλισμού σε περίπτωση απώλειας ή του κόστους επισκευής σε περίπτωση ζημιάς. Το κόστος αν η σανίδα τρυπηθεί είναι 350 €, Τσάντα 50 €, Κουπί 75 €, Αντλία 45 €, σωλήνα αντλίας 20 €.
Για μια χαμένη / κλεμμένη αντικατάσταση ποδηλάτου βουνού, το κόστος είναι 500 €.
Εάν η ζημιά του εξοπλισμού είναι μεγαλύτερη από την προκαταβολή ασφαλείας / ζημιάς, συμφωνώ να πληρώσω στην AQUA SUPS την υπολειπόμενη αξία της ζημιάς που εκκρεμεί για την κάλυψη του κόστους ζημιάς που προκάλεσα.
Κατανοώ ότι έχω την αποκλειστική ευθύνη κατά τη διάρκεια της μίσθωσής μου και ότι η κάλυψη αθλητικής ασφάλισης είναι δική μου ευθύνη και δεν μου προσφέρεται από την AQUA SUPS ως μέρος της μίσθωσής μου.
Full name of legal entity: AQUA SUPS
Email address: email@example.com
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the United Kingdom’s supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
What information will AQUA SUPS collect from me?
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
The information we will typically collect will consist of; your name, email address, postal address, telephone and mobile number, gender, date of birth, as well as information collected about your holiday preferences. We also collect information about the transactions you undertake through this site, including details of payment cards used.
We may obtain additional information about you from other reputable data sources. This information may relate to your demographics and lifestyle interests and be matched to our records to enhance our understanding of the sorts of products and services you may be interested in and to provide you with a more personalized experience.
Unless you are explicitly informed, we do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinion, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
Personal data is stored securely in a central data center and is only shared with third parties that are vital to the fulfillment of our contracted services to customers.
The data these companies might hold about you may be personal data such as names and addresses collected from publicly available sources, such as the Edited Electoral Register. It might also include non-personal anonymized data from research surveys.
The data these companies use to create their postcode level products include publicly available sources such as the Census and Land Registry data.
Retention of data
AQUA SUPS retains personal data for seven years, after a customer’s last interaction with us, unless you exercise your right to be forgotten (see below). Data is retained for this period to ensure we can comply with any legal obligations that may arise where we are required to share historic data.
We may collect information about your computer including, where available, your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
When will AQUA SUPS collect information from me?
We will collect information from visitors to this website who provide us with their details to apply for our products or services, receive online newsletters, email and/or SMS notifications, register for promotions, provide us with feedback, through the use of online forms, online competitions, email hyperlinks, completion of paper or online surveys & when you email us directly with your details.
We will collect personal information from you when you telephone or email us enquiring about a booking. We will also collect personal information about you when you make a confirmed booking, or make a purchase on the telephone, on our website, via email or letter. The provision of this personal information for the specific purpose of a travel booking or purchase is deemed as a contractual requirement to fulfill your holiday booking. The failure to provide personal data for these purposes will fail to complete the booking process.
How will AQUA SUPS use my personal information?
We will only use your data when the law allows us to. Most commonly, we will use your data in the following circumstances:
- Where we need to perform the contract we about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your data although we will get your consent before third party direct marketing communications to you via email or SMS. You have the right to withdraw consent to marketing at any time by contacting us.
We use information held about you in the following ways:
- To provide you with our services and information that is relevant to you, and also to deal with your requests and inquiries.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide you with information related to a booking quote or reservation, or other information you may have requested.
- To process and complete your booking and to carry out the obligations that may arise in connection with any contracts entered into between you and us, or between you and a third-party supplier.
- To notify you about changes to our services, your reservation or booking.
- To contact you for reasons that are relevant to the service you have requested, such as password reminders or information about your reservation or booking.
- To provide you with product and marketing information and offers that we or selected third parties feel may interest you.
- Your data will not be supplied to third parties unless you have given express consent for us to do so. Third-party offers will only be sent to you if you opted-in to receive such communications at the point of supplying your personal information.
- Where we provide personalized services, we may analyze the information you supply, so that we can offer a more relevant, tailored service. For instance, we may use the information on the type of holiday activities you are interested in to provide personalized recommendations or content on our website. If you have subscribed to receive email offers, you will receive a personalized service that is tailored to your interests.
- For analysis and processing purposes, to ensure we are offering the best, most relevant service to our customers.
We explicitly outline that by consenting to receive marketing communications, you are consenting for your personal information to be processed. This is outlined at the point you provide your data and marketing contact consent. If you do not want us to obtain this additional lifestyle information from these reputable data sources, and use as described above, please contact us.
We will only contact you in the ways that you have opted in to receive communication from us. These may be all or a combination of the following; telephone (mobile and/or landline), SMS, email or direct mail. You can change or update your contact preferences by emailing firstname.lastname@example.org
We will only contact you with marketing information about goods and services similar to those which were the subject of a previous sale to you, or preferences that you have stated you wish to receive information about, and that we think will be of interest or relevant to you.
We will never share or sell your personal information with third-parties unless you have specifically agreed for us to do so on your behalf. Wherever this is the case, the nature of the business of the third parties will be outlined to you in advance of receiving your permission.
Our site contains links to and from the websites of our principals, suppliers, advertisers and other third parties. If you follow a link to any of these other websites, please note that these websites have their privacy policies and that we do not accept any responsibility or liability for these policies or these third-party websites. Please check these policies before you submit any personal data to these websites.
Where is my data stored?
The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by organizations operating outside the EEA that work for us or any of our suppliers (e.g. airlines, hoteliers, etc.).
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
How is my information disclosed?
We may disclose your personal information to any Partner of AQUA SUPS which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006, to relevant third parties who will supply the travel arrangements or other services you request, to Government bodies and other authorities to whom we are legally obliged to pass your data (e.g. border agencies of countries you intend to visit) and to relevant third parties for fraud protection and credit risk reduction.
You can accept or decline cookies at any time by accessing the preference panels from your browser’s main menu (usually found under ‘Edit’, ‘Tools’ or ‘Options’). However, if you choose to remove cookies parts of the site may not work properly or your use of the site may be impaired.
We use third-party application service providers to perform some tracking functions. These companies may use cookie-based information (not including your name, address email address or telephone number) about your visits to this and other web sites to measure advertising effectiveness. We may also collect information about your visit to our website, based on your browsing (click stream) activities. This information may include the pages you browse and products and services viewed or booked for example. This helps us to better manage and develop our offers and to provide you with better products and services tailored to your interests and needs. We may use this information to measure the entry and exit points of visitors to the site and respective numbers of visitors to various pages and sections of the site and details of searches performed. We may also use this information to measure the usage of advertising banners, other click-throughs from the site. We may disclose information of this nature in aggregate form to third parties but personal information on individual visitors will not be passed on to any third party.
If you choose to use this site without declining any non-essential cookies, then your use will constitute implied consent to the non-essential cookies that are set.
Your legal rights
Under certain circumstances, you have legal rights under the UK data protection act (GDPR) concerning your data.
Request access to your data (commonly known as a ‘data subject access request’).
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request the correction of your data that we hold about you.
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your data.
This enables you to ask us to delete or remove personal data where this is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your data to comply with local law. Note, however, we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your data
Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your data for direct marking purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which overrides your rights and freedoms.
Request restriction of processing your data.
This enables you to ask us to suspend the processing of your data in the following scenarios:
– If you want us to establish the data’s accuracy
– Where our use of the data is unlawful but you do not want us to erase it
– Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
– You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your data to you or a third party.
We will provide to you, or a third party you have chosen, your data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
No fee usually required
You will not have to pay a fee to access your data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information concerning your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally, it could take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.